We accept major credit and debit cards for website orders: Visa, Mastercard, and American Express—giving you flexible options to complete your purchase.Your financial security matters most to us. All payments are handled by a trusted third-party processor, and we never store full credit or debit card numbers on our systems. Rest assured, your sensitive data is always safe.
To keep things straightforward, the currency you’re charged in depends solely on where your order is shipped:
- U.S. Addresses: Charged in U.S. Dollars (USD)
- Canadian Addresses: Charged in Canadian Dollars (CAD)The currency selector at the top of the site lets you preview estimated prices in your preferred currency, but this is just for reference. No matter what currency is displayed, your payment will always be processed in the currency matching your shipping destination.
When you place an order, your bank may put a temporary "authorization hold" on your card for the full order amount. This isn’t a real charge—it’s just to make sure you have enough funds available. We’ll only process the actual charge once your order is confirmed and ready to ship.If your payment is declined or needs extra security checks, we might reach out to verify details like your billing address or card info. If we can’t complete this verification, we may cancel the order to keep both you and our business protected.
All approved refunds go straight back to the payment method you used at checkout (like your credit or debit card). After we start the refund, it usually takes 5–10 business days for the money to show up on your bank or card statement. Keep in mind, this timeline can vary a little depending on how your bank processes refunds.
If you have questions about payments, need help with a declined transaction, or want to check a refund status, feel free to email our customer service team at
[email protected]. We’re here to help resolve issues quickly and make your payment experience smooth.
